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iTelescope.Net is the world’s premier network of Internet connected telescopes, allowing members to take astronomical images of the night sky for the purposes of education, scientific research and astrophotography. (more)

iTelescope.Net is a self-funding, not for profit membership organisation; we exist to benefit our members and the astronomy community. Financial proceeds fund the expansion and growth of the network. iTelescope.Net is run by astronomers for astronomers.

The network is open to the public; anyone can join and become a member including students, amateurs and even professional astronomers.

With 20 telescopes, and observatories located in New Mexico, Australia and Spain, observers are able to follow the night sky around the globe 24x7.

iTelescope.Net puts professional telescopes within the reach of all, with systems ranging from single shot colour telescopes to 700mm (27”) research grade telescopes.

Astronomy Research

Having access to professional telescopes means that doing real science has never been easier – great value for schools, educators, universities, amateur and professional astronomers. (more)

Exo-planets, comets, supernova, quasars, asteroids, binary stars, minor planets, near earth objects and variable stars can all be studied. iTelescope.Net can also send your data directly to AAVSO VPhot server for real-time online photometric analysis.

iTelescope.Net allows you to respond quickly to real-time astronomical phenomena such as supernova and outbursts events, gaining a competitive edge for discoveries. With more than 240 asteroid discoveries iTelescope.Net is ranked within the top 50 observatories in the world by the Minor Planet Center.

Get involved: members have used the network to provide supportive data for go/no-go decisions on Hubble space telescope missions.

Education and Astronomy Schools

With science and numeracy at the forefront of the education revolution, iTelescope.Net provides the tools, along with research and education grants, to support the development of astronomy or science based curriculums in schools. Contact iTelescope.Net about a grant for your school or research project. (more)

Professional observatories use iTelescope.Net to supplement current research projects. The network provides alternate observatory sites in both southern and northern hemispheres and is a good way to continue research when seasonal poor weather hits your observatory.

Sky Tours Live Streams

We offer a variety of ways to view the night sky, including our entry level Sky Tours Live Streams. These weekly streams, hosted by Dr. Christian Sasse, are a great way to get started with Remote Astronomy, allowing you to see our telescopes in action and learn about the Night Sky from a professional Astronomer.

Astrophotography

Take stunning images of the night sky, galaxies, comets and nebula. Have access to the best equipment from the comfort of your computer and without the huge financial and time commitments. (more)

The network has everything from beginner telescopes with single shot colour CCDs to large format CCDs with Ha, SII and OII and LRGB filter sets. Check out the member image gallery – the results speak for themselves.

Depending on your own image processing skills, you can even land yourself a NASA APOD.

How?

All you need is a web browser and an Internet connection; iTelescope.Net takes care of the rest. Our web-based launchpad application provides the real-time status of each telescope on the network as well as a host of other information such as a day-night map, observatory all-sky cameras and weather details. (more)

From the launchpad you can login to any available telescope, and once connected, you’re in command. Watch in real time as the telescope slews, focuses and images your target.

The image files (in FITS format) are then transmitted to a high-speed server ready for your download. All image data taken is your data – iTelescope.Net doesn’t hold any intellectual property rights.

Reserve and schedule observing plans in advance, even have them run while you are away from iTelescope.Net and have the image data waiting for you ready for download.

New and Starting Out?

A number of telescopes are fitted with colour cameras; these systems have been designed for ease of use. It’s as simple as selecting an astronomical target from the menu, watching the telescope image your target, and have the resulting image sent to your email address as a jpeg attachment. (more)

The image file is also sent to our high-speed server and can be downloaded in its raw image format, for post image processing if you want more of a challenge.

Already a Pro?

iTelescope.Net offers a large range of telescopes, fields of view and image scales, and NABG and ABG CCD camera combinations. Select from a large range of filters including narrowband, LRGB and UBVRI, as well as control pointing, filter selection, focusing, exposure times, image counts, repeat loops etc. All data is offered in its raw FITS format calibrated and non-calibrated.

Support and Service

With remote astronomy observing plans can be interrupted from time to time, by clouds, wind gusts and even a rare equipment failure.

iTelescope.Net has you fully covered with our satisfaction guarantee; we will return your points if you are unsatisfied with your results. Help is just a click away. (more)

A dedicated team of professionals are working around the clock to keep the network operating. This includes local ground crews at each observatory, sophisticated monitoring systems and remote observatory administrators monitoring the quality of data coming off the network.

Our dedicated support website allows members to seek answers to frequently asked questions. Formal support can be requested by lodging a support ticket, which can be viewed, tracked and managed through to completion. Go to http://support.itelescope.net or simply email support@itelescope.net.

Our contact details are also available. You can phone or Skype us if you want to speak to a person directly; you can also contact us via Skype instant message, email and fax.

How much does this cost?

Rates vary based on your membership plan and the phase of the moon. Rates start as low as 17 to 100+ points per imaging hour, which is billed per minute of imaging time used; typically one point equals $1. Make sure you are subscribed to our newsletter for special offers. Please visit our pricing page for more information on telescope operating rates. (more)

Each telescope has its imaging hourly rate displayed in real time in the launchpad before you login. At the end of each session you are also sent a detailed usage receipt which includes the costs, weather data, preview jpeg images and your observing session log file.

Membership Plans

We have a range of plans catering for everyone from the amateur to the professional astronomer. Each plan provides unrestricted access to each telescope and includes the plan’s dollar value in points, which is credited to your account each time the membership renews. (more)

Membership plans set the usage rates for each telescope on the network, expressed in points per operating hour. The entry level plans provide maximum flexibility on our single shot colour systems, and the heavy usage plans focus more on the large research grade systems. Memberships start from $19.95 and range to $999.95 per 28 day period.

Additional points can be purchased at any time to supplement your account balance.

Hosting and Affiliates

iTelescope.Net offers a range of telescope hosting solutions to members with special projects, allowing you to host your own telescope at three of our four observatory locations. Conditions and approvals apply. Contact us for more information.(more)

Affiliate membership allows you to connect your own telescope to iTelescope.Net with reasonable rates of return. Limited availability exists and is subject to telescope network balance.

Please contact us for more information.


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Terms of Use

Demonstration Membership

The Telescope.Net service can be evaluated by opening a demonstration membership at: http://go.itelescope.net/register

Demonstration memberships include:
- View only access to all telescope system, you will not be able to run any observing plans.
- 40 free points which can be used towards your first subscription.
- A full evaluation can be obtained by upgrading your account to a starter-trial subscription

iTelescope.Net Points

The currency used on iTelescope.Net is points, one point typical is $1 USD. Points are consumed based on the amount of imaging time you use on a telescope, each telescope has a points per imaging hour rate, which is displayed in real time when you login to the Launchpad. 

Each membership plan has a fixed number of points which is credited to your account every 28 days. Additional points can be purchased at any time.

Telescope Access

Access to the telescope system is granted via the iTelescope.Net launchpad at http://go.itelescope.net

Access Restrictions

Full fee paying members have unrestricted access to each of the telescopes systems as long as your account balance has 10 or more points in credit, otherwise your account may be restricted until the balance is raised above 10 points.

Account Hibernation

If your account is inactive for more than 90 days, we may remove your account from the remote telescope systems, when your account becomes active again, by login back into the launchpad, your account will be re-activated on the remote telescope systems.

Non Members

If your account contains a points balance and you do not have an active subscription, the network can still be used. However you will be charged at the full list price, please refer to the launchpad at time of login for full pricing details. It is recommended that you subscribe to a membership plan if you wish to continue to use the network.

Negative Account Balance

From time to time it maybe possible for scheduled observing plans to run over time, due to a number of technical reasons outside our direct control. It is the members responsibility to reasonably ensure you have enough points in your account to pay for your intended session.

This can be evaluated by the current points per hour cost of the system, from the launchpad at time of login, times the amount of hours your plan to use the system. Example 45 points per hour x 1.25 hours = 56 points. iTelescope.Net reserves the right to issue you an invoice for negative account balances when reasonable duty of care was not exercised by the member.

Telescope Availability

Availability is subject to weather conditions, scheduled and unscheduled system maintenance, and reservations. Telescopes are offered on a first come first served basis. iTelescope.Net makes every effort make telescope systems available however from time to time we may have to take telescope systems down for servicing. 

Progress updates are normally posted on the launchpad and twitter.

iTelescope.Net can not guarantee our service will be 100% available and fault free, due to the technical nature of the remote operation.

Reservations 

Telescopes can be reserved four hours before the intended start time. If a reservation exists, the current members session will be terminated. If the reservation is active and the telescope is available, you have 10 mins to show up to your reservation before it is cancelled. iTelescope.Net reserves the right and may charge your account for the full reservation period if you miss your reservation.

If the observatory roof is closed and you have a reservation, the reservation will become active when the roof opens.

Launch-a-Plan

Launch-a-Plan is part of the reservation system, it allows you to schedule a plan in advanced to be executed at your nominated date and time. Our system will then start the plan on your behalf.

Acceptable Use of Resevation System

  • All members are allowed one reservation each evening for a minimum of 15 minutes per telescope.
  • All subscription plans now have a maximum number of hours they may reserve at a time across all telescopes following the table below.
  • Any member found to be cancelling reservations excessively will first receive a warning from iTelescope Staff.
  • Any member who does not show or run a plan during a Standard Reservation (No-Plan) when the observatory is open and conditions are suitable for imaging may be charged a 20 point fee. The 20 point charge will NEVER apply to any Launch-a-Plan (LAP) reservation.
  • Failure to follow these Policies after initial warnings will result in Reservation Suspension and eventually forfeit of all points and Account Closure if a member continues to abuse the Reservation System. 

Full Text of Acceptable Usage Policy - Link

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Calibration Frames

All image data coming off the network is offered in a uncalibrated and pre-calibrated format. If you wish to use uncalibrated data you can download bias, darks and flat frames from our library located on the FTP server.

You may also take darks and bias data at any time, however you will be charged for this at the nominated hourly rate if the roof is open. You can take bias and darks free of charge if the observatory roof is closed.

Image File Format

All monochromatic CCD images are offered in a 16bit FITS format.

Single Shot Color CCD will be offered in its raw and colour converted 16-FITS format.

16bit TIFF format is available by selecting the TIFF option in the advance mode settings.

Image Processing

Imaging processing and associated software is the responsibility of the member. Please visit our FAQ section and video guides on how to process your images. We are happy to facilitate fee for service image processing support from other members. Please contact us via our support website for this service.

VPHOT

Our telescopes can send your image data directly to the AAVSO VPHOT server for photometric analysis. VPHOT requires AVVSO membership. Once the image data leaves iTelescope.Net, we are no longer in control of that data, please refer to the AAVSO VHOT policy statement.

Complex Observing Plans

If you have a complex observing requirement please contact us via our support website, we will assist you in designing a observing plan.

Telescope Rates

When you login to the launchpad the current telescope rates are displayed, the rates vary based on your membership plan, promotions and the current moon discount. All detailed telescope rates for your plan can be found here.

PLEASE NOTE: We reserve the right to apply a minimum charge to cover the cost of delivery for our service and telescope occupation. This will be stated in your usage receipt. Current Minimum Charge is 3 (three) points per imaging session.

Usage Receipts

After each session a detailed usage receipt will be send to you via email, including a breakdown of the fees and charges, jpeg preview images, all sky camera and weather information.

Account Closure

iTelescope.Net reserves the right to close accounts without notice that attempt to hack, abuse or try to circumvent our security systems, including blocking you IP address in our firewall and reporting your electronic identification footprint to your local law enforcement office.

A member can request their account to be closed by sending a email to support@itelescope.net, the request will be verified and then the account closed.

Newsletter

iTelescope.Net sends out an email newsletter, subscription to our newsletter can be controlled via this website.  The newsletter will contain news, updates, events, promotions and discounts from time to time.

Intellectual Property Rights

Members have full intellectual property rights over all data acquired by them when using iTelescope.Net systems. iTelescope.Net will periodically inspect image data coming off the network for the purposed of quality control. iTelescope.Net will not publish or share any of your data without your expressed permission.

Quality of Image Data

iTelescope.Net will refund points on image data you are unsatisfied with, period. A credit request can be made via our support website. We reserve the right to evaluate these requests and may provide you with advice to ensure that future desired results are to your standard.

Customer Service Response Times

Requests made via our support website are typically responded to between 1 and 4 hours of lodging the support request. Most requests are fully resolved between 12 and 24 hours.

Phone Support

At any stage you can request speak to a representative over the phone, please submit a support request asking for someone to call you, please advise us of your preferred contact method, and the best time to call you and the city and country you are calling from. We speak English and German.  You can also reach us directly via the contact methods listed here.

Image Data Download

Image data is typically ready for download from our high speed FTP server within 5 to 10 mins of the exposure being complete from our New Mexico and Spain observatory sites. Please access this guide for access information.

Image Data Retention

All data is stored on our FTP server for 90 days. It is the members responsibility to download all image data. We will not provide refunds for image data that has be deleted after the 90 day period.

Trading Hours

Customer Support

We have someone on call 24/7 to respond to customer requests when the observatories are open. Please visit the support website at support.itelescope.net or email support@itelescope.net

Head Office and Adminstration

Please email support@itelescope.net to arrange a suitable time for a telephone call appointment.